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Privacy Policy

Last updated: 7 September 2026. The lists below are generated from the site's own code, last reconciled 2026-09-07.

Help in Study (helpinstudy.com) is a free study tool. We take your privacy seriously. This policy explains what we collect, how we use it, and the choices you have.

What we collect

Your profile

your country, age, school year, exam board, first name if you gave one, the subjects you take, the subjects you said you find hardest, your interests, and your study goal

Kept: this browser onlyuntil you clear your browser or press Wipe local data

Seen by: Google (Gemini API), Groq

What you type or upload

your questions, pasted text, essays, photos and PDFs

Kept: we keep no copythe AI provider's own retention applies

Seen by: Google (Gemini API), Groq

Your chat conversation

the messages between you and the tutor

Kept: this browser onlyuntil you clear your browser — we never save chats to our servers, signed in or not

Seen by: Google (Gemini API), Groq

Your flashcards

the cards you generate and how well you remembered each one

Kept: this browser onlykept until you delete them; copied to your account only if you sign in

Seen by: Supabase

Quizzes you save only if you sign in

the quiz, and the text you pasted to create it

Kept: our databaseuntil you delete it or delete your account

Seen by: Supabase

Your streak counts only if you sign in

how many explanations, quizzes, chats and card reviews you did each day — numbers only, never the content

Kept: our databaseuntil you delete your account

Seen by: Supabase

Your email address only if you sign in

used only to send you a one-tap sign-in link. There is no password.

Kept: our databaseuntil you delete your account

Seen by: Supabase

Your IP address

used to count how much AI one internet connection has used today, so nobody can drain the free tools, and for ordinary server security logs

Kept: we keep no copythe daily counter expires within a day; server logs are short-lived

Seen by: Upstash, Vercel

Your rough time zone

worked out from your IP by our host, so your daily allowance resets at midnight where you are instead of somewhere else

Kept: we keep no copyused for the length of the request and then forgotten

Seen by: Vercel

Cookies & analytics

We use Vercel Web Analytics to count visits and see which pages are read. It sets no cookies and stores nothing on your device: visitors are counted using a temporary hash of the request, which is discarded within 24 hours, and we only ever see totals — never an individual person. Because nothing is stored on your device and no one is identified, this needs no cookie banner and there is nothing to opt out of. We removed Google Analytics in August 2026 for exactly this reason: most of our visitors are school students, and cookie-based tracking is not something we are willing to run on them.

Advertising

Help in Study is currently ad-free. If we introduce advertising in future (for example, Google AdSense), third-party vendors including Google may use cookies to serve ads based on your visits to this and other sites. We will update this policy before ads go live and explain how to opt out, including via Google Ad Settings and aboutads.info.

What we do NOT collect

  • Passwords — we sign you in with a one-tap link emailed to you.
  • Payment or financial information — the app is free.
  • Contacts, location beyond the approximate region analytics infers, or photos you did not explicitly upload.
  • Facial recognition data.

Children

Help in Study is intended for ages 13 and over. If you are under 13, please use it with a parent or guardian. We do not knowingly collect personal information from children under 13 without parental consent (COPPA), and we do not show personalised ads to users we know to be under 13.

AI processing

Text, images and PDFs you upload are sent to the AI providers listed above to produce explanations, quizzes or replies. Your profile goes with them: your age, school year, country, exam board, the subjects you said you find hardest and your study goal are part of the instructions, so the answer is written for you rather than for nobody in particular. See each provider's privacy documentation for how they handle data. We do not fine-tune any model on your content. Where a tool has a microphone button, the speech-to-text is done by your browser rather than by us — in Chrome that means your browser sends the audio to Google to transcribe; we only ever receive the text.

Your choices

  • Guest mode: use the app without signing up — nothing is saved to our database, and your profile, chats and cards stay in your own browser. What you type is still sent to the AI providers above to produce the answer.
  • Export: sign in and visit Settings to export your data.
  • Delete: sign in and visit Settings to delete your account. Every row we hold — profile, chat messages, quizzes, flashcards, activity counts and syllabi — is deleted straight away. The screen then tells you whether your account record (your email address) was removed as well; if it says it could not be, email us and it is deleted by hand. Anything stored in your own browser is cleared with the "Wipe local data" button on the same page.

How long we keep things, and who handles them

Work saved to your account stays until you delete it — there is no automatic expiry, and no scheduled clear-out. Delete your account and it goes at once. Anything held in guest mode lives in your browser until you clear it.

5 companies process your data on our behalf, and nobody else does: Vercel, Supabase, Upstash, Google (Gemini API) and Groq.

Vercelhosts the website and runs the code. Sees your IP address and the pages you request, in short-lived server logs. Vercel's free Hobby plan gives Vercel the right to use content it hosts for AI training. That is one of the reasons the site keeps as little as possible on its servers.
Supabasestores accounts and saved work. Sees your email address, and any quizzes and flashcards you save while signed in.
Upstashcounts how much AI one internet connection has used today. Sees your IP address, as part of a counter key. Named in no previous version of this policy, despite receiving every visitor's IP address.
Google (Gemini API)reads photos and PDFs, and answers some questions. Sees what you type or upload, plus your profile as part of the instructions. This runs on Google's free tier, and Google's own terms say content sent on that tier is used to improve Google's products and may be read by human reviewers. That is why the site is moving its main tools elsewhere, and why you should not type anything private into any tool here.
Groqanswers some text-only questions quickly. Sees what you type, plus your profile as part of the instructions. Groq's terms say it does not train on what is sent to it.

Contact

For privacy requests or questions, email raistudyhelper@gmail.com.